Network Issue

Hello, I'm currently using a rented GPU, but I received the message: "This server has recently suffered a network outage and may have spotty network connectivity. We aim to restore connectivity soon, but you may have connection issues until it is resolved. You will not be charged during any network downtime." Since then, I’ve been completely unable to access my server. I urgently need access to the disk for my project. The issue started around 10 AM and is still not resolved. My pod ID is: 4v1s6ugf04jjdf. I’ve already tried restarting the pod, but it didn’t help. Could you please let me know when this issue is expected to be resolved? Also, is there any way to access just the disk in the meantime? Thank you.
7 Replies
riverfog7
riverfog77d ago
did u bind a network volume to it
바보가 된 나
No, I just used the default local storage in /workspace after copying data from Google Cloud Storage
Jason
Jason7d ago
can you do cloud sync?
Poddy
Poddy7d ago
@바보가 된 나
Escalated To Zendesk
The thread has been escalated to Zendesk!
Ticket ID: #16528
바보가 된 나
No it is disabled
No description
Langit
Langit7d ago
Hi there, There seems to have been a possible issue with the server that one or more of your pods is hosted on. The following pods were impacted. xb7mqqxrsgwb4u This is generally caused by a blip in the network heartbeat and is generally resolved fairly quickly. If the issue persists, please do not hesitate to reach out to our support team with the impacted pod IDs. We apologize for any inconvenience this may have caused. Same here i have sama issue what should we do?
Jason
Jason7d ago
Maybe you need to wait

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