Error: ENOENT: no such file or directory when importing using immich-go
Having done much testing and cross referencing with immich-go, I think I have found a bug in Immich, unless someone can point something I'm doing wrong...
I get a lot of errors such as the following in immich-server logs when doing an immich-go import. The immich-go client says it works with no errors during upload, but there are problems in the server.
immich_server | [Nest] 7 - 04/25/2025, 12:23:59 PM ERROR [Microservices:{"id":"7e66b675-ad40-4e90-886f-9e6faca4b264","source":"sidecar-write"}] Unable to run job handler (metadataExtraction/metadata-extraction): Error: ENOENT: no such file or directory, stat 'upload/upload/9f276f9e-c6fe-4c53-8264-85431576082c/d9/90/d990ea3d-d5b7-4b0f-9757-fb2b24e2f551.jpIn my original 1.130.3 setup I didn't realize the storage label was admin instead of my username, so I changed my storage label and did a migration that subsequently had problems. So I canned the whole setup and decided to start from scratch with the latest 1.132.1 Observation #1. I noted that my original immich-machine-learning setup was using the "release" tag from the
.env
, not "release-openvino". I had customized docker-compose.yml
to extends: service: openvino
though. So I corrected that tag and changed it to v1.132.1-openvino
.
This is what causes the immich-server errors. I noted that if I changed the tag for immich-machine-learning to "v1.132.1" it doesn't give these errors.
I also note that the upload/upload/<filename> directory doesn't exist, and the path is probably correct with just a single upload/<filename>
Am I doing something wrong or is this a legitimate problem?1 Reply
:wave: Hey @Hammit,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.