© 2026 Hedgehog Software, LLC

TwitterGitHubDiscord
More
CommunitiesDocsAboutTermsPrivacy
Search
Star
Setup for Free
ImmichI
Immich•10mo ago•
5 replies
Bru

Immich iOS app - broken images/videos randomly appear?

currently iOS 1.132.0 and server 1.132.1

So I've been having this problem with the app, since I've installed (so not new with this version). There seems to be two types of broken images:

1. One type occurs when I have the Immich app running in background for a period of time. When I bring it up, there will be several broken thumbnails (and corresponding image/video). If I close the app and reopen it, it goes back to normal. But it does that every time after the app is opened for a while.
2. There is some permanently broken images / videos in the app that show up and remain even when reopening the app. Please see attached screenshot. In web UI, that same image is just fine, but it won't open if I open it on the app, for some reasons. :/


Thanks
immich-ios.png
ImmichJoin
A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.
36,590Members
Resources

Similar Threads

Was this page helpful?
Recent Announcements

Similar Threads

Images doesn't appear in the Immich app
ImmichIImmich / help-desk-support
9mo ago
Images not upload from IOS app to Immich.
ImmichIImmich / help-desk-support
2mo ago
Hide iCloud shared album images from iOS Immich app timeline
ImmichIImmich / help-desk-support
14mo ago
iOS Immich App Size Too Large
ImmichIImmich / help-desk-support
6mo ago