Redis error
it looks like the immich_redis is preventing the immich server from starting
27 Replies
:wave: Hey @Jakrlx,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:You're not supposed to just check all boxes without actually doing them.
i do it
Your docker-compose.yml and .env files.Very important in this case Also a bit more info on your host system would help
Important Note: i'd think its about newest version of redis that cant be updated
Sys info: Raspberry pi os ARM-64 | portainer
It's not
If you want to switch redis you can change:
docker.io/redis:6.2-alpine@sha256:148bb5411c184abd288d9aaed139c98123eeb8824c5d3fce03cf721db58066d8
to
docker.io/valkey/valkey:8-bookworm@sha256:42cba146593a5ea9a622002c1b7cba5da7be248650cbb64ecb9c6c33d29794b1.env files
What is that last set?
That's not Immich
Are you trying to run your own redis container?
idk
when i change this path
it change to this
this .env from redis container
You are messing around with things you don't understand
.env from server immich
i didnt change anything in it any time after install immich
You don't edit the containers in a compose project
You edit the compose file and env, and then orchestrate the entire project
For portainer, it's called a "stack"
The only place you edit anything is here:
i now it
And the only variables you change are these:
This is in the stack like I said
yep
and i change it in stack
redeploy it and saved
ok i find where the problem is
i must update on of the path in stack
but thanks for help 🙂
have good day
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