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Immich7d ago
Mike

Immich not recognizing RAID5 storage array

I cannot seem to get immich to recognize my RAID array. I would be happy to post config files etc. I have immich installed in docker container elsewhere. I was hoping to use the array for photo storage
11 Replies
Immich
Immich7d ago
:wave: Hey @Mike, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
CrushedAsian255
What do you mean by "not recognise"? Immich shouldn't care about what specific storage backend you're using Can you provide your docker-compose.yml file?
Mraedis
Mraedis7d ago
And .env And the output of lsblk and df -hT
Mike
MikeOP6d ago
The only way I can get it to work though is using this .env file
Mike
MikeOP6d ago
I tried inputting the mount point for the storage as well
Mraedis
Mraedis6d ago
Ok so you only need UPLOAD_LOCATION=/mnt/raid5/immich the way you're using it, remove
THUMB_LOCATION=/mnt/raid5/immich/thumbs
ENCODED_VIDEO_LOCATION=/mnt/raid5/immich/encoded-video
PROFILE_LOCATION=/mnt/raid5/immich/profile
BACKUP_LOCATION=/mnt/raid5/immich/backups
THUMB_LOCATION=/mnt/raid5/immich/thumbs
ENCODED_VIDEO_LOCATION=/mnt/raid5/immich/encoded-video
PROFILE_LOCATION=/mnt/raid5/immich/profile
BACKUP_LOCATION=/mnt/raid5/immich/backups
And make sure the spaces at the front of UPLOAD_LOCATION are gone as well Remove those above from both env and yaml file I'm assuming line 1: cannot unmarshal !!str + UPLOA... into cli.namedyaml: unmarshal errors: is not in the actual compose If you haven't already started using immich, just delete the contents of the postgres directory (DB_DATA_LOCATION). If you have, use sudo cp -a /path/to/library /mnt/raid5/immich before starting the new compose
Mike
MikeOP4d ago
I've done this, and immich launches, but I cannot pullup the web interface. Thank you for your assistance thus far. I'm sorry if this a dumb problem. I honestly tried to reach through documentation and check if anyone else had this issue before posting
Mraedis
Mraedis4d ago
If you're somewhere else with a new issue we'll need new logs @Mike
Mike
MikeOP4d ago
Actually I just got it sorted. Sorry if that broke any rules Thank you for your time
Immich
Immich4d ago
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