Alright, well NetBird support was able to see that I had initially logged in "using Google" the first time, and so even though the email address was the same because the login method was different it created two different accounts.
As you surmised, @jeevis , the first account was Owner and the second was just a User. I was able to log back into the first account, transfer ownership to the second account, and then delete the first account.