Infinite loading wheel trying to connect to Bisect server

Hi there! I am having an issue connecting the mod manager to a server I rented through Bisect. Their support hasn't been the most helpful, even though there's a guide specifically for SMM on their website. I put in my credentials correctly, but it seems to start trying to connect before I am even done entering them. No time out error or anything like that, just infinite loading wheel. Any help would be appreciated. Thank you!
6 Replies
Robb
Robb4w ago
>debughere
FICSIT-Fred
FICSIT-Fred4w ago
We need more information to help you. Before launching the game again, open the Mod Manager and use the "Generate debug info" option, then send the zip file produced here in this channel. If you need to access older log files, see https://docs.ficsit.app/satisfactory-modding/latest/faq.html#Files_Logs
FICSIT-Fred
FICSIT-Fred4w ago
SMM Version: 3.0.3
SML Version: 3.10.0
Installed Mods: 13
Game: WindowsServer CL 385279 from steam
Path: `c:\Program Files (x86)\Steam\steamapps\common\SatisfactoryDedicatedServer`
Command Line: cmd /C start steam://rungameid/526870-NO_EOS_OVERLAY
SMM Version: 3.0.3
SML Version: 3.10.0
Installed Mods: 13
Game: WindowsServer CL 385279 from steam
Path: `c:\Program Files (x86)\Steam\steamapps\common\SatisfactoryDedicatedServer`
Command Line: cmd /C start steam://rungameid/526870-NO_EOS_OVERLAY
-# Responding to Key Details for SMMDebug-2025-05-03-21-11-55.zip triggered by @MeatGazer
MeatGazer
MeatGazerOP4w ago
@Robb (Busy)
Robb
Robb4w ago
the logs don't indicate anything special happening other than it trying to connect via SFTP. are you able to use another sftp client to connect to the server with those same credentials?

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