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Immich•2mo ago
Peter

Duplicate Detection seems buggy?

I set the Duplicate Detection Maximum distance to the minimum .001 I have a few thousand pics on my device in various folders that I configured to backup as albums. Somehow almost all of them get marked as duplicates and never get uploaded. Only 155 out 6248 got uploaded. Over 6 thousand are duplicates? Duplicates of what? Of the 155 that are already on the server?
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22 Replies
Immich
Immich•2mo ago
:wave: Hey @Peter, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Zeus
Zeus•2mo ago
The 6248 means that 6,248 local assets have been marked as already backed up to server It has no connection to the 155 Do you have 6k files on phone but only 155 on immich web you mean?
Peter
PeterOP•2mo ago
Yes
Zeus
Zeus•2mo ago
How are you connected to immich server in the app? Please show a screenshot of the backup settings page as well
Peter
PeterOP•2mo ago
No description
No description
Zeus
Zeus•2mo ago
There are only 155 assets selected
Peter
PeterOP•2mo ago
this is right after I clear the dups detected count in Settings>Advanced
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Zeus
Zeus•2mo ago
Did you upload any images to immich before/without the mobile app..?
Peter
PeterOP•2mo ago
Yes, but without the setting to make them albums. So I then deleted it all, changed the setting to make them albums and re-uploaded
Mraedis
Mraedis•2mo ago
You didn't need to delete them all to do that
Zeus
Zeus•2mo ago
the old photos are still in the trash I bet
Peter
PeterOP•2mo ago
I emptied the trash
Zeus
Zeus•2mo ago
Could be delay in syncing and flushing from disk. Im sure thats related to the cause here
Peter
PeterOP•2mo ago
Guess I could just delete the server and build a new one? I'm hosting on pikapods so this would be super easy
Zeus
Zeus•2mo ago
Could also make a new user to test
Peter
PeterOP•2mo ago
What would be a better option?
Mraedis
Mraedis•2mo ago
If you could go back in time, all you had to do was toggle the "create albums" option and sync
Peter
PeterOP•2mo ago
This one? I thought I did try that
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Zeus
Zeus•2mo ago
Did you then press the sync button? It works ive done it 🙂
Peter
PeterOP•2mo ago
You mean the Start Backup button?
Zeus
Zeus•2mo ago
Once you enable albums, go into the backup settings gear and click Sync albums
Peter
PeterOP•2mo ago
Thank you for your help, Zeus. You responded so damn quickly. It was literally live tech support.

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