memories not showing up
Hi,
the memories features doesn't seem to work for me, in the admin panel i found under create job a "memory generation" but when i click confirm i don't see anything showing up in the job list and in the log for the server the only thing i see is
but even these don't show up all the time when i create the job
i have tried running the memory cleanup job too, it's been a couple of days now and i don't see the panel at the top on either the web or android app.
The feature is enabled for the account and i verified i have pictures taken last year (and previous years) on the same day.
Any thoughts?
2 Replies
:wave: Hey @Arioch,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
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7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
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Information
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- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:today all of a sudden memories showed up, maybe that job scheduler just needs a couple of days to process the data