Only one row on left half working

Hello only the thumb row on my left half is currently working. All other keys do not work. The right half still works and th unit can still connect to my computer. The kerb has been working for about 6 months no problem and now after work it has stopped working. I use this keyboard at work so if I could resolve this tonight that would be great.
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5 Replies
Ben
BenOP4w ago
Correction the whole thumb row works @TyperAI help me out
TyperAI
TyperAI4w ago
It sounds like you might have an issue with a specific row or column on your left half. Since the right half is working and the keyboard can connect, the issue is likely isolated to the left side. The most common cause for this is a soldering issue with the nice!nano pins that control the non-working rows/columns. You can find a diagram showing which nice!nano pins correspond to the rows and columns on the troubleshooting page for your specific keyboard in our documentation. Check the "Rows and Columns to nice!nano Pins" section. Once you've identified the relevant pins, carefully inspect the solder joints on both the nice!nano and the PCB. Look for any joints that look dull, bumpy, or like they aren't fully connected. Also, check for any accidental solder bridges between pins. If you find any questionable joints, you can try reheating them with your soldering iron and adding a small amount of fresh solder. If you suspect a short, you can try to remove the excess solder. You can find more detailed troubleshooting steps for this issue in our documentation here: https://docs.typeractive.xyz/troubleshooting/rows-columns-not-working If you've checked the solder joints and still can't get the keys working, feel free to reply to this message, and I'll do my best to help you further!
Row(s) or Column(s) Not Working | Typeractive.xyz Documentation
Fix row(s) or column(s) not working on your keyboard.
Cod
Cod4w ago
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Cod
Cod4w ago
that dont look too good
Ben
BenOP4w ago
I think that line is just a piece of hair

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