Direct deleted photos from Library
Guys... I messed up 😠. Short version, I deleted photos directly from the Immich library but I can't seem to get rid of the extra thumbnails.
Okay so! I'm running Immich on Unraid and recently thought to start pulling my images off of iCloud. I downloaded everything using iCloudPD then decided to de-dupe against what Immich had already uploaded from my phone.
Here's where things went wrong... Instead of deleting against the iCloudPD copy as I probably should have, I thought I'd delete the duplicates in Immich's library folder. Now everything is showing up as a duplicate. I wrongly assumed that I'd be able to "refresh" what was displayed in Immich based on the fact that the original photos were gone but I can't figure out any way to do that.
Totally open to any and all recommendations to get things fixed here. Should I delete the thumbnails folder entirely so Immich can rebuild it? Should I re-install immich and get it to ingest the non-duped photos as well as what I pulled from iCloud?
Help me Obi Wan Kenobi...
6 Replies
:wave: Hey @RainDess,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:You can't delete images from the folders, you need to use the GUI
Otherwise you get this
You could try to navigate to the asset in the GUI and delete it there
Yeah bummer. It’s hard to untangle which images are in one spot but not the other since everything is showing up duplicated. Removing the external library doesn’t quite help either since then I don’t know which images have the original source and which ones don’t…hmmmm
To be honest, I’m realizing my Unraid setup isn’t the officially supported method so I’m just leaning towards doing a complete fresh install and importing all the images from scratch
For me, I have started over a couple of times in a few weeks just to get things absolutely right
Okay cool. I think I’ll do the same!
Appreciate the advice!
This thread has been closed. To re-open, use the button below.