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Immich3w ago
BaC3D

Immich_server keeps restarting

Hi i changed the upload location path and now immich wont start. The new folder is on a different drive.
13 Replies
Immich
Immich3w ago
:wave: Hey @BaC3D, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
BaC3D
BaC3DOP3w ago
now i got it running, the issue now is that it shows that i have only 3.8 GiB available while the hard drive has 500gb free
BaC3D
BaC3DOP3w ago
these are the files you requested @Mraedis
BaC3D
BaC3DOP3w ago
No description
Mraedis
Mraedis3w ago
Why do you have so many locations defined @BaC3D
BaC3D
BaC3DOP3w ago
i followed this: https://immich.app/docs/guides/custom-locations now i deleted immich and im trying to set it up in the different drive i think my mistake was executing the command to install in the wrong folder
Mraedis
Mraedis3w ago
Custom locations are for when you want to move things to different places, but for you everything is in the same place You would be better off with just UPLOAD_LOCATION=/hdd/immich-app/library/immich_files And removing everything else (of course this means deleting the postgres folder again)
BaC3D
BaC3DOP3w ago
ok Im trying to reinstall immich, if it doesnt work i will try this
BaC3D
BaC3DOP3w ago
fixed it
No description
BaC3D
BaC3DOP3w ago
i uninstalled docker and everythinh and then i cd in the drive that i wanted to use for immich and then i reinstalled immich thanks for the help mate why does it count in GiB instead of GB? now i have to figure out how to use the app, how to access it remotely and how to create different users and their allocated space i will figure it out
Mraedis
Mraedis3w ago
Because GiB is the right way #Exposing Immich to the internet is a long topic on accessing remotely
BaC3D
BaC3DOP3w ago
thanks, ill read through it tomorrow

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