Shopify Fulfillment Order sync issue

Hi, my shopify app syncs all the required data correctly when in production mode but somehow fails to sync the fulfillmentOrder data when using in production mode. I already have the read_fulfillments scope and it works fine in the development environment. please help
No description
6 Replies
muchi
muchi6mo ago
hey @arbaaz it seems you don't have any fulfillmentOrder data for the shop you have installed your production app on (you can see this by querying to Shopify for fulfillmentOrders https://shopify.dev/docs/api/admin-graphql/latest/queries/fulfillmentOrders for that shop). You'll need to create some fulfillmentOrders on your test shop to sync fulfillmentOrder records!
arbaaz
arbaazOP6mo ago
umm i dont think so because i created a test order and every other model updated except the fulfillmentOrder model. see if the screenshots can be of any help. Also this problem does not arise on my development environment with the existing store which i had linked a month back but arose when i tried installing the development app in another store. This is my app link for reference: https://bambe-crm-app.gadget.app/
No description
No description
No description
ljspoor94
ljspoor946mo ago
your screenshot shows it as unfulfilled so it wont have any data in gadget
arbaaz
arbaazOP6mo ago
Yea but the fulfillmentOrders are used to perform a graphQL mutation and fulfill the orders… The fulfilled orders go in the shopifyFulfillment model which is working fine when i tried fulfilling order 1001
arbaaz
arbaazOP6mo ago
Shopify
fulfillmentCreate - GraphQL Admin
Creates a fulfillment for one or many fulfillment orders. The fulfillment orders are associated with the same order and are assigned to the same location.
muchi
muchi6mo ago
When you create a test order it doesn't automatically create a fulfillment order. You'll need to fulfill the orders after creating the test order to create a fulfillment order!

Did you find this page helpful?