Images duplicating over night?
Woke up to immich duplicating me and my dads photos. Only photos from our phones with album sync got duplicated.
3 Replies
:wave: Hey @Tux,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:/mnt/Micron/Familjefoton:/imagesThis is an external library I assume And as I suspected, you have nested folders in it:
UPLOAD_LOCATION=/mnt/Micron/Familjefoton/immich/upload THUMB_LOCATION=/mnt/Micron/Familjefoton/immich/upload/thumbs BACKUP_LOCATION=/mnt/Micron/Familjefoton/immich/upload/backups ENCODED_VIDEO_LOCATION=/mnt/Micron/Familjefoton/immich/upload/encoded-videoYou cannot have an external libary inside of the $UPLOAD_LOCATION or vice versa It's a simple loop: 1. An item is put in the external library 2. Item is processed (thumbs generated etc) 3. The thumbs are placed in
/mnt/Micron/Familjefoton/immich/upload/thumbs ... which is inside the external library
4. See 1. but now with 2 or 3 thumbs
btw @Tux this will loop endlessly and I'm assuming there's already tens of thousands of jobs waiting on your server, better run fast 👀oh no
how would i go about changing this the proper way?
shut down the server, change the env file and start it back up?
do the .immich files change location?
or do i just delete everything and start over again?
i will try moving the folders
and then start it back up
seems like it worked
also is there a way to remove the stored thumbnails for the duplicates?
or do they get deleted after deleting the images on immich?
I think i solved it
Thank you :D