Null check operator used on a null value
Hi,
I run docker+Immich on a Syno NAS & Tailscale+app on iphone.
Assets folders are ext. libs.
Since at least 2 updates I can only see ~10 pics out of 10k in the app.
Web interface seems to be working fine.
I had a few ’broken’ dates that have been corrected.
I’ve ran the metadata job again, with ’ALL’ selected.
App log:
Error while getting remote assets
Null check operator used on a null value
#0 AssetResponseDto.fromJson (package:openapi/model/asset_response_dto.dart:297)
#1 ApiClient.fromJson (package:openapi/api_client.dart:264)
#2 ApiClient.fromJson.<anonymous closure> (package:openapi/api_client.dart:709)
#3 MappedIterable.elementAt (dart:_internal/iterable.dart:402)
#4 ListIterator.moveNext (dart:_internal/iterable.dart:371)
#5 new _List._ofEfficientLengthIterable (dart:core-patch/array.dart:166)
#6 new _List.of (dart:core-patch/array.dart:130)
#7 new List.of (dart:core-patch/array_patch.dart:40)
#8 ListIterable.toList (dart:_internal/iterable.dart:224)
#9 ApiClient.fromJson (package:openapi/api_client.dart:710)
#10 ApiClient.deserialize (package:openapi/api_client.dart:158)
<asynchronous suspension>
#11 SyncApi.getFullSyncForUser (package:openapi/api/sync_api.dart:147)
<asynchronous suspension>
#12 AssetService._getRemoteAssets (package:immich_mobile/services/asset.service.dart:149)
<asynchronous suspension>
#13 SyncService._syncRemoteAssetsForUser (package:immich_mobile/services/sync.service.dart:322)
<asynchronous suspension>
#14 SyncService._syncRemoteAssetsFull (package:immich_mobile/services/sync.service.dart:312)
<asynchronous suspension>
#15 SyncService.syncRemoteAssetsToDb.<anonymous closure> (package:immich_mobile/services/sync.service.dart:121)
<asynchronous suspension>
#16 AsyncMutex.run.<anonymous closure> (package:immich_mobile/utils/async_mutex.dart:15)
<asynchronous suspension>
Should I open a ticket on Github ?
Cheers,
Tab
8 Replies
:wave: Hey @Tab,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Thanks, but I’ve checked and corrected any dates where the year was incorrect.
Container Logs:
sudo docker logs immich_server
(no output)
sudo docker logs immich_machine_learning
’’’[05/31/25 09:02:58] INFO Starting gunicorn 23.0.0
[05/31/25 09:02:58] INFO Listening at: http://[::]:3003 (9)
[05/31/25 09:02:58] INFO Using worker: immich_ml.config.CustomUvicornWorker
[05/31/25 09:02:58] INFO Booting worker with pid: 10
[05/31/25 09:03:14] INFO Started server process [10]
[05/31/25 09:03:14] INFO Waiting for application startup.
[05/31/25 09:03:14] INFO Created in-memory cache with unloading after 300s
of inactivity.
[05/31/25 09:03:14] INFO Initialized request thread pool with 4 threads.
[05/31/25 09:03:14] INFO Application startup complete.’’’
Note: I do not know how to force the iphone app to clear its cache.
Steps tried so far:
- find and correct incorrect dates (a few were year 0024) -> server restarted afterwards -> this solved the problem for the web interface as far as I could tell. After a phone restart, uninstall/reinstall, the app still has a problem.
- replace all location NULL in images by ’’ values as I thought this might be the root cause -> didn’t seem to solve the problem,
Note: metadata job reverted the values back to NULL.
- manually converted a few videos for which conversion seemed to have failed
Recent changes
Problem appeared after upgrade to v1.132.0 I believe (I seem to remember another update the following day and hoped it would solve the issue…)
Server version: 1.134.0
App version: 1.134.0 build 208
Also, shortly before the problem appeared, I added the 2nd external library. The 1st one contained almost only images.
The 2nd one contains exclusively videos.
I do not know if all of the videos had been analyzed by the system before the update to 1.132.0 was performed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Is there any more information or details I can provide to help investigate this behavior ?