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ImmichI
Immich•8mo ago•
3 replies
sebastian21

Moving to a new Android Phone, missing local pictures

Hi,

I moved to a new android phone and copied my whole DCIM Gallery, which is also backed up to immich by the android app. After setting up immich the backup procedure ran through, but none of the pictures which have been uploaded by the old phone are shown in the immich app although they are both on the cellphone and on the server. the issue exists only in the app, not in the browser.

Another issue is, that all the albums are shown with 0 elements.

I get this log message:

Error loading local image PXL_20250605_191215802~2.jpg

PlatformException(The getFullFile method has an error: Failed to find asset 1000067160, java.lang.RuntimeException: Failed to find asset 1000067160
at android.support.v4.media.session.a.T(Unknown Source:7)
at X2.a.s(Unknown Source:0)
at android.support.v4.media.session.a.R(Unknown Source:14)
at X2.a.b(Unknown Source:212)
at U2.h.c(Unknown Source:1440)
at U2.g.b(Unknown Source:31)
at A0.g.run(Unknown Source:779)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
at java.lang.Thread.run(Thread.java:1012)
, {darwinFileType: 0, subtype: 0, id: 1000067160, isOrigin: true}, null)

#0 StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:652)
#1 MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:370)
<asynchronous suspension>
#2 AssetEntity._getFile (package:photo_manager/src/types/entity.dart:765)
<asynchronous suspension>
#3 ImmichLocalImageProvider._codec (package:immich_mobile/providers/image/immich_local_image_provider.dart:64)
<asynchronous suspension>
#4 new MultiImageStreamCompleter.<anonymous closure> (package:cached_network_image/src/image_provider/multi_image_stream_completer.dart:26)
<asynchronous suspension>


Server Version: 1.133.1
App Version: 1.134.0 build 200

Thanks for your help!
Screenshot_20250611-172207.png
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