Immich•3mo ago

Immich won't install (TrueNAS Scale)

TrueNAS: 25.04.0 First install worked, two weeks ago, then update was deployed which brocke the immich instalation (was stuck in deployment). I uninstalled Immich. Today i tryed to freshli install it, didn't work. This is what the LOG says:

[2025/06/13 09:11:58] (ERROR) app_lifecycle.compose_action():56 - Failed 'up' action for 'immich' app:  Network ix-immich_default  Creating\n Network ix-immich_default  Created\n Container ix-immich-permissions-1  Creating\n Container ix-immich-permissions-1  Created\n Container ix-immich-machine-learning-1  Creating\n Container ix-immich-pgvecto-1  Creating\n Container ix-immich-redis-1  Creating\n Container ix-immich-redis-1  Created\n Container ix-immich-machine-learning-1  Created\n Container ix-immich-pgvecto-1  Created\n Container ix-immich-server-1  Creating\n Container ix-immich-server-1  Created\n Container ix-immich-permissions-1  Starting\n Container ix-immich-permissions-1  Started\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-redis-1  Starting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-machine-learning-1  Starting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-pgvecto-1  Starting\n Container ix-immich-machine-learning-1  Started\n Container ix-immich-redis-1  Started\n Container ix-immich-pgvecto-1  Started\n Container ix-immich-redis-1  Waiting\n Container ix-immich-machine-learning-1  Waiting\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-pgvecto-1  Waiting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-pgvecto-1  Error\n Container ix-immich-machine-learning-1  Healthy\n Container ix-immich-redis-1  Healthy\ndependency failed to start: container ix-immich-pgvecto-1 is unhealthy\n

[2025/06/13 09:11:58] (ERROR) app_lifecycle.compose_action():56 - Failed 'up' action for 'immich' app:  Network ix-immich_default  Creating\n Network ix-immich_default  Created\n Container ix-immich-permissions-1  Creating\n Container ix-immich-permissions-1  Created\n Container ix-immich-machine-learning-1  Creating\n Container ix-immich-pgvecto-1  Creating\n Container ix-immich-redis-1  Creating\n Container ix-immich-redis-1  Created\n Container ix-immich-machine-learning-1  Created\n Container ix-immich-pgvecto-1  Created\n Container ix-immich-server-1  Creating\n Container ix-immich-server-1  Created\n Container ix-immich-permissions-1  Starting\n Container ix-immich-permissions-1  Started\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-redis-1  Starting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-machine-learning-1  Starting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-pgvecto-1  Starting\n Container ix-immich-machine-learning-1  Started\n Container ix-immich-redis-1  Started\n Container ix-immich-pgvecto-1  Started\n Container ix-immich-redis-1  Waiting\n Container ix-immich-machine-learning-1  Waiting\n Container ix-immich-permissions-1  Waiting\n Container ix-immich-pgvecto-1  Waiting\n Container ix-immich-permissions-1  Exited\n Container ix-immich-pgvecto-1  Error\n Container ix-immich-machine-learning-1  Healthy\n Container ix-immich-redis-1  Healthy\ndependency failed to start: container ix-immich-pgvecto-1 is unhealthy\n

7 Replies

Immich•3mo ago

:wave: Hey @Berry, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

BerryOP•3mo ago

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 515, in run
    await self.future
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 562, in __run_body
    rv = await self.middleware.run_in_thread(self.method, *args)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 622, in run_in_thread
    return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 619, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 294, in nf
    rv = func(*args, **kwargs)
         ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/api/base/decorator.py", line 101, in wrapped
    result = func(*args)
             ^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 148, in do_create
    return self.create_internal(job, app_name, version, data['values'], complete_app_details)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 515, in run
    await self.future
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 562, in __run_body
    rv = await self.middleware.run_in_thread(self.method, *args)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 622, in run_in_thread
    return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 619, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 294, in nf
    rv = func(*args, **kwargs)
         ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/api/base/decorator.py", line 101, in wrapped
    result = func(*args)
             ^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 148, in do_create
    return self.create_internal(job, app_name, version, data['values'], complete_app_details)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Immich•3mo ago

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

BerryOP•3mo ago

TrueNAS Version: 25.04.1 System: i3-12100, 32GB Ram, 256GB SSD, 8TB 2x mirrored

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 193, in create_internal
    raise e from None
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 186, in create_internal
    compose_action(app_name, version, 'up', force_recreate=True, remove_orphans=True)
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 61, in compose_action
    raise CallError(err_msg)
middlewared.service_exception.CallError: [EFAULT] Failed 'up' action for 'immich' app. Please check /var/log/app_lifecycle.log for more details

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 193, in create_internal
    raise e from None
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 186, in create_internal
    compose_action(app_name, version, 'up', force_recreate=True, remove_orphans=True)
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 61, in compose_action
    raise CallError(err_msg)
middlewared.service_exception.CallError: [EFAULT] Failed 'up' action for 'immich' app. Please check /var/log/app_lifecycle.log for more details

Trype to install Immich Version (TrueNAS): App Version: v1.134.0 Version: 1.9.1

BerryOP•3mo ago

app_lifecycle1.log

BerryOP•3mo ago

Solved! The old Datasets from previous install were the problem. After deleting an setting up new ones install went throug withou issues.

Death - Dave•3mo ago

same boat here...

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Immich won't install (TrueNAS Scale)

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