Password reset randomly expires
Some users of our app report the password reset links are expired, some other users confirmed it worked after trying again a few days later.
I'm aware the reset token is single-use, so the email link goes to our page, with the reset link encoded as a param. Then there is a button on the page which navigates to it. (to avoid pre-fetching from email antivirus or similar)
Asking for help here as we ran out of ideas.... The project is open-source so anyone with an idea could take a look at https://github.com/ONEARMY/community-platform and this is one of our live instances https://community.preciousplastic.com/academy
I'm aware the reset token is single-use, so the email link goes to our page, with the reset link encoded as a param. Then there is a button on the page which navigates to it. (to avoid pre-fetching from email antivirus or similar)
Asking for help here as we ran out of ideas.... The project is open-source so anyone with an idea could take a look at https://github.com/ONEARMY/community-platform and this is one of our live instances https://community.preciousplastic.com/academy
