Gadget Developers•3mo ago

Shopify 502 on install of dev app

Has anyone seen 502 errors when installing dev apps onto dev stores through the Partner dashboard like so? These just started appearing and I'm not sure what may be causing them. Judging by the Gadget logs, the call never reaches Gadget so the logs can't tell me much.

6 Replies

Chocci_Milk•3mo ago

Hello, This seems to be an issue with Shopify. I've seen the same issue when trying to install and it goes through all the correct steps and then fails when making the request to the Shopify admin. The important part is to look at the hostname:

Chocci_Milk•3mo ago

I'm not sure if Shopify is aware of this yet

AnthonyOP•3mo ago

Interesting. I just went to replicate again to get a screenshot for you but it resolved itself. Second time this has happened today where it doesn't work for about 10 minutes, and then randomly works again. Sometimes this resolves correctly:

Request URL
https://admin.shopify.com/store/store-name/oauth/install?client_id=7939b00b73193687bbb334abd6364df6
Request Method
GET
Status Code
302 Found

Request URL
https://admin.shopify.com/store/store-name/oauth/install?client_id=7939b00b73193687bbb334abd6364df6
Request Method
GET
Status Code
302 Found

Sometimes it resolves as a 502 and the redirect_from_partners_dashboard never occurs after it. Hasn't occurred in the production app from what I know of. Just in our dev app. Was that the same for you? Random Shopify gremlin that's not worth my time perhaps?

Chocci_Milk•3mo ago

Do you mind sending a traceId for your request?

AnthonyOP•3mo ago

1. No traceId as this seems to occur before any calls to Gadget - ie. nothing in logs in Gadget. Does that sound correct or did I miss something in the logs? 2. I can't replicate anymore, but will absolutely investigate more for you if it happens again.

Chocci_Milk•3mo ago

Yeah, it looks like they might be back up and running

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Shopify 502 on install of dev app

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