I
Immich3mo ago
volcs0

Getting a "Failed to get all people( (500)" error

This started today when I tried to show all people. I've done two things this week: 1. I upgraded to 1.135.3 from 1.134 - and changed from vectorchord0.3 to 0.4. 2. I did a large CLI import. After the CLI import, I confirmed the imported assets and their placement in my data folder, and then I deleted the folder of images from the import. Log file is attached. Docker and env files: https://pastebin.com/H5GZZGA2 I ran the log file through Perplexity and it told me that this file is missing: upload/profile/483c8440-722e-4a0b-a825-35bcb66f76bf/39465704-f95e-4654-9bf5-6702f25cdbf9.png I appreciate any advice or help in getting this sorted.
Pastebin
My docker compose is:version: "3.8"name: immichservices: immich-s ...
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8 Replies
Immich
Immich3mo ago
:wave: Hey @volcs0, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
NoMachine
NoMachine3mo ago
those errors make me think your disk is full
volcs0
volcs0OP3mo ago
7Tb free. Any other thoughts?
NoMachine
NoMachine3mo ago
270228496" to 16777216 bytes: No space left on device are you sure? what about the DB volume
Zeus
Zeus3mo ago
Please try #19472
Immich
Immich3mo ago
[Pull Request] feat(deployment): add shm_size for PG (immich-app/immich#19472)
Zeus
Zeus3mo ago
I tink that's the case here
volcs0
volcs0OP3mo ago
@Zeus I added "shm_size: 2g" to my docker compose, and the problem is fixed. Thank you so much

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