ROJA - Hi Team, "I'm currently using the Thoug...

Hi Team, "I'm currently using the ThoughtSpot Conversation API to support follow-up questions. However, when I ask a new, unrelated question, the system still treats it as a follow-up instead of recognizing it as a new query. How can we clearly indicate or configure the API to treat certain questions as new, standalone queries rather than continuations of the previous conversation?"
10 Replies
jbc
jbc3mo ago
cc @Mourya Balabhadra
Mourya Balabhadra
Hi @ROJA! we will take a look.
ROJA
ROJAOP3mo ago
Thanks Mourya
Mourya Balabhadra
currently a clean way to do this, is create a new conversation every time user wants to ask unrelated question.alternatively they can include prompt text to ignore previous context which has worked in product well cc: @Samuel Weick
ROJA
ROJAOP3mo ago
Sorry Mourya, I don’t understand clearly. How can i create new conversation? Do i have to create custom prompt and if i select that prompt , it will create new conversation or thougtspot has that functionality?
Mourya Balabhadra
@ROJA What I meant it is you can create a separate conversation(that has different conversation id) for this unrelated question.
ROJA
ROJAOP2mo ago
@Mourya Balabhadra What are all the ways to create new conversation? In middle of the conversation, if i ask new question in the search box, how thoughtspot will recognise? Whats the way to do it using restapi?
Mourya Balabhadra
hi @ROJA! Thoughtspot currently doesn’t have a way to the change of context in the middle of the conversation. Can you let me what is the current way you are using to create a conversation
ROJA
ROJAOP2mo ago
I am planning to use checkbox if the checkbox clicks then it creates new conversation id
Mourya Balabhadra
Can you create a support ticket for this

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