Ente CommunityEC
Ente Community7mo ago
13 replies
cardom

MacOs app does not sync with Museum server

Hey there. I have issues with MacOs app Version 4.4.0 (440).
It seems unable to contact museum server self-hosted, while other clients such as iPhones can. So it does not sync with latest 2FA configured via QR code through iPhone app. The server works without issues. Timezones aligned everywhere. Codes are the same both in the iOS and MacOs.
I tried to logging out the account, but I receive the following error: "It looks like something went wrong. Please retry after some time. If the error persists, please contact our support team."
I tried to reinstall the app, but I'm not able to find plist or other files in my Library folder to clean up everything, so after deleting and restarting the app, the issue persist.

Previously the app was working flawlessly. Other app works without issues.
Updated everything to the latest version didn't solved.

Any suggestions?
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