My database and authentication table has been down intermittently throughout the day.

My database and authentication table has been down intermittently throughout the day. why is this happening? im not seeing as exceeding limits.
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23 Replies
htp_samo
htp_samoOP5mo ago
im also well within limits for the compute
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garyaustin
garyaustin5mo ago
Is this just the dashboard? Any errors in the logs?
htp_samo
htp_samoOP5mo ago
only timeout errors in the logs
garyaustin
garyaustin5mo ago
Not seeing anyone else reporting it. Have you tried a different device? Does it impact your app?
htp_samo
htp_samoOP5mo ago
it says i am about to deplete my disk i/o budget but i seem to be consuming only a little bit disk i/o
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garyaustin
garyaustin5mo ago
OK that is not good.
htp_samo
htp_samoOP5mo ago
yes i tried multiple devices, my auth table and database tables doesnt load at all it's working now, but this is the 2nd time today this happened. and i have pro plan with upgraded micro compute
htp_samo
htp_samoOP5mo ago
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garyaustin
garyaustin5mo ago
If you can't find a query causing it ( check query reports for long running queries) or your API gateway is not showing a large number of hits the support would be the contact to get someone to look at it.
Without others reporting seems related to your instance having an issue or application load.
htp_samo
htp_samoOP5mo ago
yes i reported to support it took down my whole db and my system was down for several hours, and unable to do any work
garyaustin
garyaustin5mo ago
I gave you two suggestions for something to look for heavy load. I don't have any other suggestions for anything you can look at. But user exceeding IO comes up here rarely so not something I've seen other users come back with useful info... that I can remember.
htp_samo
htp_samoOP5mo ago
i do have some slower queries
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htp_samo
htp_samoOP5mo ago
could having some slow queries bring down my whole db?
garyaustin
garyaustin5mo ago
If they use up disk io budget or resource. What time period is that over? Not very many calls and not really that long of queries.
htp_samo
htp_samoOP5mo ago
this is under query performance tab, it seems like the "contact_leads" table is troublesome
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htp_samo
htp_samoOP5mo ago
it doesnt state specific time period, i think it's overall
garyaustin
garyaustin5mo ago
Yeah it would be from when it was last reset. I'm skeptical that few calls and average 3 seconds would even bother a Free instance. You only have made 1300 queries total?
htp_samo
htp_samoOP5mo ago
i think 1300 queries total since my last reset? i upgraded my db from nano to micro and it reset my whole db. i thought it would solve the disk io budget issue and the downed DB, but i still had an issue
garyaustin
garyaustin5mo ago
When did you upgrade? Even if that was a few hours still not a whole lot.
garyaustin
garyaustin5mo ago
Here is the guide on it, if you had not seen that: https://supabase.com/docs/guides/troubleshooting/exhaust-disk-io
Supabase Docs | Troubleshooting | High Disk I/O
Supabase is the Postgres development platform providing all the backend features you need to build a product.
htp_samo
htp_samoOP5mo ago
i upgraded about 7 hours ago. and since then, my db has gone down (but is up now). still trying to figure out why it went down, and im super scared of it going down again
garyaustin
garyaustin5mo ago
I've got nothing else. You might add IO budget being exceeding in case another user looks at first post. Your current first posts look more like a generic dashboard issue versus IO limits being hit for some reason.
htp_samo
htp_samoOP5mo ago
ok im waiting for a response from support, hopefully i hear back soon thank you @garyaustin

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