No images in timeline, though they appear in searches, people etc.
I made a major update of my immich, I don't know the previous version, I'm currently at 1.136.0.
Due to an sd card failure, I had lost the .yml and .env and had to recreate them. Then I used the last database backup and restored it. After some lenghty migrations (due to immich version bump), I was able to log in with my previous users, all (it seems!) photos are accessible through search or from people/locations.
But the Timeline is EMPTY!
It behaves the same from web and app.
Also, I have 1 album which is visible both on web and app. So it seems just the main timeline has issues.
I see no errors when monitoring
docker compose logs -f. How to investigate this ?2 Replies
:wave: Hey @buha,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:i need some ideas here please, i just want a pointer on how to investigate as i don't get log output!
for example, clicking the Timeline button in the left sidebar produces this:
And pressing Explore -> Click on a place, produces this:
So basically I have no idea what's happening when clicking on Timeline