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Immich5mo ago
Chaos

After deleting images, marked duplicates when reupload.

I was running an upload job using immich-go, and had to stop it halfway. I went into the server and cleared it all to restart the process. I emptied trash and albums. Server stats show 0. Tried reupload both with immich-go, and also just via web interface. Both highlight all assets as duplicates. In the web interface, if I click the link it leads to a photos that doesn't load, with metadata. Checking addon logs (Home Assistant add-on), file attached.
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5 Replies
Immich
Immich5mo ago
:wave: Hey @Chaos, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Chaos
ChaosOP5mo ago
Chaos
ChaosOP5mo ago
Nevermind, I reset the server, as it was empty anyway.
Chaos
ChaosOP5mo ago
This keeps happening. Unrelated to immich-go, I tested the cycle with the web interface. The only workaround I found is to manually clean the db, but I'm afraid it might make things worse.
-- Delete tag associations
DELETE FROM "tag_asset";

-- Delete shared links
DELETE FROM "shared_link";

-- Delete assets (this will remove all visible and hidden assets)
DELETE FROM "asset";
-- Delete tag associations
DELETE FROM "tag_asset";

-- Delete shared links
DELETE FROM "shared_link";

-- Delete assets (this will remove all visible and hidden assets)
DELETE FROM "asset";
Trash is obviously empty. Any idea why this happens?
No description
Chaos
ChaosOP5mo ago
It's not an immich issue. It's caused by some immich-go mod I did. Just looking for a hint on why this might happen. 1. Upload via immich-go 2. Delete all via UI 3. Try to upload same assets. Flagged as dupe because still present in db 4. Upload new asset via UI 5. Delete via UI 6. Try to upload same asset. Flagged as dupe. The entire server has got corrupted and gets unable to delete from the db. Resetting the db and deleting all data files doesn't even fix the issue. It's something in the server that gets corrupted. Only a fresh install (I'm using HA add-on) fixes the issue. What can cause this?

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