Shopify payment update webhook not triggering

Im looking to capture customer payment updates and implement the saving of the new payment id to one of our other systems. Looking at the Shopify documentation, it says that its possible https://shopify.dev/docs/api/webhooks?reference=toml#list-of-topics-customer_payment_methods/create. However this particular webhook is not available in the trigger option so I tried to add it manually, but even then it doesn't get triggered.
Shopify
Webhooks
The list of all webhook topics you can subscribe to. You can use webhook subscriptions to receive notifications about particular events in a shop.
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2 Replies
muchi
muchi3w ago
Hi there, could you explain a bit more what you mean by
this particular webhook is not available in the trigger option so I tried to add it manually
The customer_payment_methods/create webhook is a webhook trigger on the ShopifyCustomerPaymentMethod model's create action. You should also be able to manually add this webhook topic is a trigger to a custom action if you have the read_customer_payment_methods scope on your shopify connection.
arcrudrix
arcrudrixOP3w ago
Thanks Jenny. Was able to sort this out earlier.

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