Database is unitialized and superuser password is not specified.
Hi all, attempted updating to Immich v1.135 and updated my docker compose file appropriately. Im now unable to access Immich, and im getting the following error from immich_redis:
Error: Database is uninitialized and superuser password is not specified.
You must specify POSTGRES_PASSWORD to a non-empty value for the
superuser. For example, "-e POSTGRES_PASSWORD=password" on "docker run".
You may also use "POSTGRES_HOST_AUTH_METHOD=trust" to allow all
connections without a password. This is not recommended.
See PostgreSQL documentation about "trust":
https://www.postgresql.org/docs/current/auth-trust.html
I've double checked my .env file, I have the db_password in place. For your info, Im running Immich on docker. Appreciate the help
7 Replies
:wave: Hey @JKAlpheron,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Post your compose and env
here you go
uploading log from docker containers for ready reference
You are not using a volume as recommended for WIndows users: https://immich.app/docs/install/requirements/#special-requirements-for-windows-users
Please move to a volume and restore from backup to get it working properly