How to change email on the account after hard bounce?
I tried to change my email address and it failed. I believe my domain email was not working. Now it will not let me update my email address at all. A quick message comes up talking about a previous hard bounce. Anyone know what I need to do to update my email address? I have to change it because the address that is listed is not accurate. Thx!
2 Replies
Are you talking about the dashboard? I believe you have to have access to both emails to change the email.
You probably need to contact support if your original email is no longer working.
The one in account settings.
I submitted a case per your recommendation.