T&S Violations - Phishing Content
Hey Suapbase team! Looking to connect and discuss some content we've identifed on the Supabase platform that is being used in phishing campaigns.
Looking forward to your reply - Luke from Netcraft.
13 Replies
This is a user helping user platform and not an official Supabase support channel. You should contact Supabase support instead https://supabase.com/support-policy#official-support-channels
Thanks @silentworks - I do not have a user account so just looking to connect with the team here!
If you visit the link I stated you will see they have an email there.
You can contact support by emailing support@supabase.com from a registered Supabase account email
Would the email still work without a user account?
Try and see.
No reply - cc @Ant, any assistance from the Supabase team?
Or @ChrisChinchilla 🙂
Is someone spamming the server? Is there a suspicious activity you'd like to report? Is someone breaking the server rules? If not please don't @ the mods or team members on this server. Your account will go into timeout if you @ the mods and it's not any of the issues mentioned above.
It's two of the issues above, we've found phishing infrastructure on Supabase's CDN - which would fall under suspicious activity and breaking the rules.
Not the rules of this Discord server. I've provided the official support email which you should reach out to. If there is no reply there you should try again. Discord isn't monitored by the Supabase team. It might also be easier to reach some Supabase team members on Twitter (aka X) where they are more active.
This link also state that these should be reported to the support email I provided above https://supabase.com/aup#our-monitoring-and-enforcement
Were you issues with a ticket number when you sent that support email?
SU-231960
I'm going to see if I can get someone to look at it, but there is no guarantee here as there is still a support queue.
Understood - just trying to remove malicious content on your CDN and given it has been over 10 days since my email I was trying to get a reply 🙂
Thanks for looking out for the service as a whole. I've tried to get someone's attention to look into your email. Hopefully they someone will look at it soon.