Jessica - hi there! do you know if anyone has g...
hi there! do you know if anyone has gotten fullstory working to record the TSE as we can't seem to get it to work even with the external script tool
8 Replies
@yuichirio_ha
There are no official recordings as such, but will confirm once internally.
We don't have any official docs related to this. Anything you would need help around on TSE meanwhile?
thanks @yuichirio_ha we need help getting this working in TSE please
I'm looking to accomplish the same thing. Fullstory should show a session replay for each user. We followed the help doc to add Fullstory assets but the session replay shows a blank space where the ThoughtSpot Embed lives. Has anyone been able to get this integration working yet?
Integrate external tools and allow custom scripts
Security settings for embedding
same with us all we see is the blank embed, but I can see the fullstory script getting loaded in the network requests and see the session is started and get a session id from console
CC: @Justin Mathew
hey @Jessica , @strativd you might have to add some stuff in side embed as well to enable this
check this out : https://help.fullstory.com/hc/en-us/articles/360020622514-Can-Fullstory-capture-content-that-is-presented-in-iframes#h_01F1G333PYKPGZ4B42WDBV3YKV
along with this : https://developers.thoughtspot.com/docs/whats-new#_external_tools_and_custom_script_integration
What’s new
New features and enhancements
Fullstory Help Center
Can Fullstory capture content that is presented in iframes?
Yes, Fullstory can work seamlessly with most iframes! Depending on your scenario, capturing iframe content may require some additional configuration. This article covers common implementation scena...
ah sweet! thanks so much @Justin Mathew