Oauth error missing_shopify_permission: read_users

Hi all, After adding the read_users scope to my app, I'm getting the error Oauth error missing_shopify_permission: read_users whenever I try to install. I already tried to delete the shopifyShop record before reinstalling, but that didn't solve it. The store I'm trying to install is on Shopify Plus. What could be the issue?
7 Replies
Smelvin
Smelvin2w ago
Hi Renan, did you uninstall the app from your Shopify development store, then re-install it?
RenanVSouza
RenanVSouzaOP2w ago
Hi there - yes, I tested on a development store (non-plus) and figured the issue could be the model being specific to plus. So I tried on a plus store, and got the same error.
Smelvin
Smelvin2w ago
Would you mind sharing your app URL so I can take a look?
Chocci_Milk
Chocci_Milk2w ago
I think that you'd need special permissions from the Shopify support team to use/request that scope. We mark it as shopify plus in the connection and those typically require more permissions set from Shopify internally
RenanVSouza
RenanVSouzaOP2w ago
Mark & Antoine, I sent you both the app URL - can you take a look and confirm if that's something I need to check with Shopify?
Chocci_Milk
Chocci_Milk2w ago
I would recommend reaching out to the Shopify support team. There's nothing else we can do on our end
RenanVSouza
RenanVSouzaOP2w ago
Got it. Thank you

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