Unable to upload files
I've set ente up on a debian 13 server. The Problem I'm facing now is, that every component itself is working and I can ping and connect to them individually. I can upload files manually to MinIO, postrgres works too (user creation and admin promotion worked fine). Logging in, connecting to the web interface (...) is working fine. Uploading files fails, error on ios attached below (the redacted iOS IP is the private/local ip), web gives no error message. Server logs show nothing useful (museum extract attached below (wasn't sure which id's I have to redact, so I redacted everything). postgres shows only a few logs similar to this one "checkpoint complete: wrote 26 buffers (0.2%); 0 WAL file(s) added, 0 removed, 0 recycled; write=2.212 s, sync=0.006 s, total=2.228 s; sync files=16, longest=0.003 s, average=0.001 s; distance=98 kB, estimate=98 kB"). It occurs on when connecting from the server itself as well, so it can't be a networking issue. iOS is connecting to weird ports and trying to connect to localhost (probably 127.0.0.1) instead of the server ip and to random ports, which change for every file and every retry. maybe that's intended, but I can't see anywhere in the logs the ip of the server, but it's connected to the server (showing server ip in the sidebar-menu and I see connections in the logs from the ios device). If additional informations/files/logs/... are necessary, do not hesitate to ping me please. Thanks for any help.
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I'm sorry, I couldn't find the answer in the documentation.
-# If your issue is resolved, feel free to use the /solved command to close this thread. If you'd like to ask me another question use /docsearch
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I can't upload even upload on localhost, as mentioned, so the first post can't help me. The second one is able to upload but gets stuck, mine is stuck at 0% on web, then fails and on mobile doesn't even show a percentage, it instantly fails
I think I've redacted them enough, I've redacted all id's and ip's
Quack :lilducky:
oh, I forgot to mention; portainer shows that the museum container is unhealthy. (i didn't create the stack with portainer, just view it afterwards with portainer, I created the stack with normal docker compose, as stated in the documentation
⚠️ Log File Security Notice
It appears you've uploaded a log file. To protect your privacy and sensitive information:
• Log files may contain personal or sensitive data
• We recommend sending logs directly to our support team
• Please email logs to: support@ente.io
This helps ensure the confidentiality of your information.
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