TRUENAS ADMIN

I'm running TrueNAS Scale and my immich account is not the admin so I can't create a user for my wife to access the server form the immich app on her phone. How do I give my account the admin priveleges?
14 Replies
Immich
Immich4w ago
:wave: Hey @Scotty Shoots, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Xiticks
Xiticks4w ago
How doesn't your account have admin privileges? What account have you created when you first installed immich?
Xiticks
Xiticks4w ago
With this (I suppose you know how to access immich cli within trueNAS) you can list all the users of your Immich and find out which one is admin You can also restore its password
Scotty Shoots
Scotty ShootsOP4w ago
I did the list users command and it only lists my one account and it says isadmin TRUE however, I can't add a user within immich
Scotty Shoots
Scotty ShootsOP4w ago
No description
Scotty Shoots
Scotty ShootsOP4w ago
there is no create user button
Xiticks
Xiticks4w ago
Full right there is nothing? You web page seema bit odd
No description
Scotty Shoots
Scotty ShootsOP4w ago
Oh wow nevermind, the button has just moved from where it is on the web guide
Scotty Shoots
Scotty ShootsOP4w ago
here is the image form the website:
No description
Scotty Shoots
Scotty ShootsOP4w ago
mine is where it is in your image
Xiticks
Xiticks4w ago
I'll make an update for the docs when I've the time
Scotty Shoots
Scotty ShootsOP4w ago
thanks for your help. sorry I missed the button but maybe it will help someone else!
Immich
Immich4w ago
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