I
Immich2mo ago
arioch82

Issue upgrading from 1.353.3 to 1.138.1

https://discord.com/channels/979116623879368755/994044917355663450/1407059906422374421 so i did this upgrade yesterday and now i am having problems 🙁 - all my pictures only show up with the "cloud" icon and no checkmark - looking at the backups setting they have been disabled - i saw in the release notes that on android the "recents" folder support was removed? - if i now try to keep on album to select what i want to backup i just get a spinning wheel and then nothing after a while can anyone help me?
12 Replies
Immich
Immich2mo ago
:wave: Hey @arioch82, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Alex Tran
Alex Tran2mo ago
Which Android device is this? Can you share some screenshots? What is the server version?
arioch82
arioch82OP2mo ago
updated to latest yesterday from 1.353.3 to 1.138.1, it's a pixel 6 on android 16
Alex Tran
Alex Tran2mo ago
Are you using the beta timeline?
arioch82
arioch82OP2mo ago
no
Alex Tran
Alex Tran2mo ago
Can you please switch to it It solves a lot of the problem you mentioned in the post
arioch82
arioch82OP2mo ago
let me try clearing storage and cache a second, maybe resetting the app makes it work thank you for the quick replies btw 🙂 alright so resetting that and relogging in now when i click on select albums i do get a list
Alex Tran
Alex Tran2mo ago
No problem! I know facing these issues can be frustrated
arioch82
arioch82OP2mo ago
weirdly i get the "Recent" album? i thought it was removed? yeah in v1.136.0 release notes it says
On Android, there is no longer a virtual Recents album that includes all assets. Instead, there is a button to select all albums for backup.
On Android, there is no longer a virtual Recents album that includes all assets. Instead, there is a button to select all albums for backup.
Alex Tran
Alex Tran2mo ago
It is removed in the beta timeline
arioch82
arioch82OP2mo ago
oh i see well i can mark this as solved for now i guess, hopefully doing a new backup pass doesn't duplicate any pictures and just markes them as available on my device thank you again
Alex Tran
Alex Tran2mo ago
Yep, it will be like that No problem! Cheers!

Did you find this page helpful?