Reverse proxy
I Have no idea what im doing.
im using unraid I have immich setup but every few seconds it disconnects and reconnects, I asked in the #immich they said reverse proxy but i have no idea on what that is im very new to this.
30 Replies
:wave: Hey @ninjaghost,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.I'm stuck
How are you accessing immich? Thought the IP or a domain name?
webui
ip
my main goal is to import my g drive to immich
So is immich working properly when being accessed locally??
it is but let me show you what happens
https://discord.com/channels/979116623879368755/994044917355663450/1402379673174020137
Can you share logs?
You used the following steps right? https://immich.app/docs/install/unraid/
i used a yt video
Sharing logs of immich would help alot
how would i do so?
do you what redis logs or all?
wait nvm
this one?
Go to docker and then the immich stack. I believe it's a gear icon and there should be your logs
Seems like DNS resolution error
Did you name db hostname to reampoto?
Can you send docker compose file?
I think I did rename it
Don't know how
I think it's better to just start from scratch
Follow these steps
And reinstall immich
If you have any specific questions, just shoot
ok
so i changed it back to localhost and it seems like it works i think
U can check logs to double check
now im gonna try to upload my google drive, okay ill send logs
👍
ty
have you used immich go for google? or do you know a better way for me to transfer my things?
I haven't, I just used Google takeout
i have my takeout file i just dont know what to do with it from there
I heard good things about immich go that's probably the best way
If that doesn't work, you can use Google photos helper to set the proper date and manually upload the files through the web ui
👍
it worked thanks, I had a question on how I can connect my phone and pc pictures to it
Just put the IP address of your immich server on the immich app and login
And turn backup on