Date time of the image without metadata
Currently I am using v1.139.2 from TrueNas Sacle App with UTC+8 timezone (Asia/Hong_Kong) setup in the host server, and the iOS app. Not sure since which version Immich showing the time a bit strange if the image is without metadata and timezone specified.
In the web, it will show as no timezone (expected), but the time sometime is local time, sometime is UTC+0.
Not sure it is related to display side or the data stored in Immich.
I tried web upload a PNG, it will show as no timezone with UTC+0 time. But the iOS app upload a PNG screenshot, it will be no timezone with local time (UTC+8).
JPG without metadata for both in iOS and web upload will show as no timezone with UTC+0 time.
But the album sorting seems fine.
If I using Linux command ls -alh to check the file date in host (TrueNas scale), nothing strange, it is local time.
Thanks for your help.
1 Reply
:wave: Hey @Dicky,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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