missing thumbnail and data
I am having issue where some of my photos have thumbnails and some dont. Heres what happened.
My 1 TB HDD reserved only for Immich had issue saying storage full, which I realized it was due to inode being full. Previously the HDD name was mnt/ImmichOne. I moved my entire data to SSD, flashed my HDD to XFS, then moved it back. Heres a catch.
In my previous installation I accidentally had upload location to /mnt/ImmichOne/upload which created an upload folder and put everything inside of it. This time I also fixed that to /mnt/immich and moved all to root folder. And changed env to proper /mnt/immich.
Once done I had a serial of 502 issues with permission errors, immich couldnt fetch this that, immich-server restarting, etc. Which I took AI help to fix. When the server went back up all the thumbnails were gone. So I clicked regenerate thumbnail job from admin. This, fixed all the thumbnails I previously had issues with, but my phone decided to upload new images during that job. So all the photos that was uploaded during the generation now shows error loading data.
I am dropping screenshots of my Directory, Symptom of issue, env and docker compose. Am I in the right settings?
15 Replies
:wave: Hey @Gugu Pakhi,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
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- Container Status: docker ps -a docs
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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If this ticket can be closed you can use the /close command, and re-open it later if needed.Why did you add that line to the compose file? That's very wrong
I can remove it, I thought I had mistake and files were in still /upload stack
Commenting it out now takes me back to 502 Error @bo0tzz
You'll probably need to merge the folders so everything is where Immich expects it to be
Also check the logs
which logs would you like to have? im new to this
From the immich-server container
This is after I comment out that docker compose line just now.
Yeah, so files aren't where Immich expects them
Also read that link from the error
yes it does say failed to read /upload/upload which I happen to change during HDD recovery. Can I change it on settings so it doesnt read that far?
^
I dont know how :( im not used to it much
I started understanding linux like 2 weeks ago just to run immich lol
remove the second line, move those UUID folders inside of the upload folder, that's probably it
merged it and moved the UUID folder, still couldnt fix the images. I had to delete the pictures from the browser then delete the cache and reupload the images to recover my cat pics :SadOkayCat:
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