Memories stopped working after changing path of external libraries
I dont know why but i had the stupid idea to change the mount paths inside of docker. So i Lost my external libraries. After correcting the paths and rescan everything i recognized that memories stopped working. Tried to trigger it again but except for the Post in logs nothing showed in verbose logs. Any clue?
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:You probably don't have one for today's date x years ago
Hi Alex what an honor βΊοΈ i checked it manual and got one. Also now i had a Chance to upload the logs now. E.g. I created the memories Job 2025-08-25T20:08:12.088423469Z but i See no qctive running
I wonder if it could be timezone cut off π€
Hm it startet when i stupidly switch my mounts from /media/USB-HDD to /media/SSD. No issue with User upload content but within external libraries, which i use for my Phone pictures. I changed the paths on the libraries but had all old paths on recycle bin, and deleted it.
How would a memories Job output in verbose Look like? Unfortunatley i dont see an entry, except "memory-create"
yeah we don't have verbose logs in theme
probably good to add some logs
are you comforrtable checking the database for the memory table?
Sure, give me a sec βΊοΈ
Got 238 rows, but in General 15 years and 33k of assets
the relevant column is showAt
can you check if there is one that is today
Ah intersting, 9 rows.
Buuuut the createdAt is the Date before the change of paths, so old assets i guess
can you try enter this into your browser
http://your-ip:port/api/memories?for=2025-08-25T15%3A43%3A26.777Z
Got a json with 7 entries
Double checked my usersettings, its enabeld for the Main User
Ah wait i checked for yesterday also with your URL, Where i had 1.entry instead of 6 or so, and for today the rows dont Show assets. Empty array
and tomorrow?
Also empty π

But 27. And 28. Got some π€π€π€
29. And 30. Are empty So i guess its Not created yet
I also guess its running for the next 4 days. I will Look next 3 days if i got assets then for 29.-31. Also the old entries requested will be overwriten next year?
no, it will keep creating
Sorry dont get itπ
so the nightly job create memories for how many days before? And how many will be kept in the past?
it create 3 or 4 day in advanced I believe
and I don't remember on top of my head if they are cleaned up automatically
Ah perfect. Got back to 7/30 so guess 28 days. π€ Thank you very much, learned a lot today, and it was an honor. Will Look into this the next days β€οΈ
no problem! thank you for reaching out
From today its visible again in app and gui and 29. And 30. Are created Wut assets. Thx for the help, will Close this threat