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Immichβ€’2mo ago
hodenkobold

Memories stopped working after changing path of external libraries

I dont know why but i had the stupid idea to change the mount paths inside of docker. So i Lost my external libraries. After correcting the paths and rescan everything i recognized that memories stopped working. Tried to trigger it again but except for the Post in logs nothing showed in verbose logs. Any clue?
22 Replies
Immich
Immichβ€’2mo ago
:wave: Hey @hodenkobold, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Alex Tran
Alex Tranβ€’2mo ago
You probably don't have one for today's date x years ago
hodenkobold
hodenkoboldOPβ€’2mo ago
Hi Alex what an honor ☺️ i checked it manual and got one. Also now i had a Chance to upload the logs now. E.g. I created the memories Job 2025-08-25T20:08:12.088423469Z but i See no qctive running
Alex Tran
Alex Tranβ€’2mo ago
I wonder if it could be timezone cut off πŸ€”
hodenkobold
hodenkoboldOPβ€’2mo ago
Hm it startet when i stupidly switch my mounts from /media/USB-HDD to /media/SSD. No issue with User upload content but within external libraries, which i use for my Phone pictures. I changed the paths on the libraries but had all old paths on recycle bin, and deleted it. How would a memories Job output in verbose Look like? Unfortunatley i dont see an entry, except "memory-create"
Alex Tran
Alex Tranβ€’2mo ago
yeah we don't have verbose logs in theme probably good to add some logs are you comforrtable checking the database for the memory table?
hodenkobold
hodenkoboldOPβ€’2mo ago
Sure, give me a sec ☺️ Got 238 rows, but in General 15 years and 33k of assets
Alex Tran
Alex Tranβ€’2mo ago
the relevant column is showAt can you check if there is one that is today
hodenkobold
hodenkoboldOPβ€’2mo ago
Ah intersting, 9 rows. Buuuut the createdAt is the Date before the change of paths, so old assets i guess
Alex Tran
Alex Tranβ€’2mo ago
can you try enter this into your browser http://your-ip:port/api/memories?for=2025-08-25T15%3A43%3A26.777Z
hodenkobold
hodenkoboldOPβ€’2mo ago
Got a json with 7 entries Double checked my usersettings, its enabeld for the Main User Ah wait i checked for yesterday also with your URL, Where i had 1.entry instead of 6 or so, and for today the rows dont Show assets. Empty array
Alex Tran
Alex Tranβ€’2mo ago
and tomorrow?
hodenkobold
hodenkoboldOPβ€’2mo ago
Also empty πŸ™ƒ
hodenkobold
hodenkoboldOPβ€’2mo ago
No description
hodenkobold
hodenkoboldOPβ€’2mo ago
But 27. And 28. Got some πŸ€”πŸ€”πŸ€” 29. And 30. Are empty So i guess its Not created yet I also guess its running for the next 4 days. I will Look next 3 days if i got assets then for 29.-31. Also the old entries requested will be overwriten next year?
Alex Tran
Alex Tranβ€’2mo ago
no, it will keep creating
hodenkobold
hodenkoboldOPβ€’2mo ago
Sorry dont get itπŸ˜… so the nightly job create memories for how many days before? And how many will be kept in the past?
Alex Tran
Alex Tranβ€’2mo ago
it create 3 or 4 day in advanced I believe and I don't remember on top of my head if they are cleaned up automatically
hodenkobold
hodenkoboldOPβ€’2mo ago
Ah perfect. Got back to 7/30 so guess 28 days. πŸ€” Thank you very much, learned a lot today, and it was an honor. Will Look into this the next days ❀️
Alex Tran
Alex Tranβ€’2mo ago
no problem! thank you for reaching out
hodenkobold
hodenkoboldOPβ€’2mo ago
From today its visible again in app and gui and 29. And 30. Are created Wut assets. Thx for the help, will Close this threat

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