Sindhu Shanmugam - Hi , we are facing issue wit...
Hi,
We're experiencing an issue where Snowflake refuses to connect when clients try to authenticate for the first time via the portal where ThoughtSpot is embedded.
Previously, after logging into ThoughtSpot, users had to manually click the "Sign In" button to open the Snowflake login page. However, it's now opening the Snowflake sign-in page automatically within ThoughtSpot.
The problem is that, within the portal, this page fails to load due to framing restrictions, causing the connection to be refused. As a result, clients are unable to log in via the portal.
Please advise on how to resolve this.
3 Replies
@MuditManucha For reference
Do you need to log into snowflake when using Thoughtspot App as well? What error are you getting when the page fails to load?
Hi , the reason for the issue was we had the Oauth redirection behaviour automatically enabled for us . We disabled it and it is now working . Thank you !