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Immich2mo ago
Carl

Is it possible to downgrade to a previous version?

Thumbnails are not being generated and I am on holiday, exchanging images with my wife in a shared album on a daily basis. The thumbnail issue seems to happen to more people but rather than waiting for a fix, I wish to downgrade so I can keep using Immich. Is that supported at all (of course with no breaking change between versions)?
6 Replies
Immich
Immich2mo ago
:wave: Hey @Carl, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Mraedis
Mraedis2mo ago
set IMMICH_VERSION=v1.138.0 in your env file and compose up
Carl
CarlOP2mo ago
Thanks. That fixed the thumbnail issue. Hope a fix for the latest release is on its way.
Sreehari
Sreehari2mo ago
@Mraedis apart from the env file, are there any changes in the compose file ?
Mraedis
Mraedis2mo ago
Changes for what @Sreehari You need to use the compose for the target version you want, but in case of 138 and 139 the compose is the same
Sreehari
Sreehari2mo ago
yes, i was confused as to which version of the compose file to use, thankyou

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