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Immich2mo ago
Blobtoe

Postgres column does not exist after restore.

Hello! I'm currently running Immich v1.131.3 and just tried to restore my database from a backup, following the steps in the docs. Now, when I try to load the website, I get an error in the immich_server logs. Although my albums load, none of the actual photos are loading.
14 Replies
Immich
Immich2mo ago
:wave: Hey @Blobtoe, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Blobtoe
BlobtoeOP2mo ago
Here is the error message
Blobtoe
BlobtoeOP2mo ago
Zeus
Zeus2mo ago
please show how you made the backup, how you restored, and all output from both steps also connect to the database and run \d assets
Blobtoe
BlobtoeOP2mo ago
Here is my docker-compose. It's a bit outdated. I still have the db-dumper service, but I've tried backing up with the backup generated by immich itself
Zeus
Zeus2mo ago
as well as select * from version_history; when did you switch from pg 14 to 16 and how?
Blobtoe
BlobtoeOP2mo ago
output from database restore
Blobtoe
BlobtoeOP2mo ago
I saw it recommended as a troubleshooting step online. I forgot I was still using 16. I will switch back to 14
Zeus
Zeus2mo ago
the restore looks fine enough
Blobtoe
BlobtoeOP2mo ago
database queries
Blobtoe
BlobtoeOP2mo ago
I think that just showed my problem I though I was restoring from v1.131.3, but I guess I was running v1.134.0 should I try running v1.134.0 now?
Zeus
Zeus2mo ago
you should update your DB image btw, to switch to vchord the one you are using will be deprecated pretty soon
Blobtoe
BlobtoeOP2mo ago
Alright, I'll do that now Aha thank you @Zeus for help. Upgrading to 1.134.0 solved the postgres error. Hopefully I get my install back up to date smoothly
Immich
Immich2mo ago
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