Unable to upload any photos
When uploading pictures the IOS app and the website both say they upload successfully however the file size is 0 bytes when downloading via the website and obviously that means no thumbnail was generated..
The files (before uploading) are 100% not empty (But they are after upload) so I'm not really sure what could be the issue based on the verbose log below there isn't much to go on from what I can tell.
I have set logging to verbose but its not really giving me much except for file empty..
Any help would be much appreciated!
Logs
https://www.reddit.com/r/immich/comments/1n4yedo/unable_to_upload_any_photos_anymore/
Config
https://github.com/snazy2000/K8s-at-home/blob/main/kubernetes/apps/media/immich/server/helmrelease.yaml
4 Replies
:wave: Hey @snazy2000,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:This seems to have been broken for a little while. from the change logs it seems to be since i upgraded to v1.135.3 I noticed odd video was not generating a thumbnail but now it seems that everything is not working at all
Are you running on rpi?
No im running off a K8s cluster in Talos on set of VMs