Immich crashing unexpectly
Hi, I've just done some try installing immich with docker, i'm using traefik as a reverse proxy but this shouldn't be an issue
after i setup the server, i try to connect the app on my mobile phone, start doing the backup, upload like 10 or so photo and then immich crash and starts a crash loop, i've tried enabling verbose logging right after configuring it, and it is the following, i've stripped out some images upload info, but on errors: [] and warnings: [] was nothing
I don't actually know if the problem is the mobile app, i'll try now.
All is updated to the latest version.
hope you can help
10 Replies
:wave: Hey @UltraCraft05,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.no edits applied to docker-compose and .env files except for traefik labels
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
What are you hosting it on?
on my raspberry pi4 8gb
There currently is an issue with the RPi
Please add
VIPS_NOVECTOR=1 to your env and compose up againdoing it now
it worked
thanks
The way thumbnails are generated on ARM has some faulty code
thanks for the help
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