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Immich5w ago
meiro

Sync album mobile on android

I am trying to understand how the "sync" of an android phone works with immich. I have set a a template to save all folders / photos I upload but when it comes to the phone backup I reaad that it should be possible to sync the albums in the phone and htat new albums should be synced on the server and I dont see any of that happenining. Here is the template i defined for the albums: {{y}}/{{#if album}}{{album}}{{else}}Other/{{y}}{{MM}}{{/if}}/{{filename}} is that blocking the system from generating the folders from android? I did activate the beta sync feature. Should I take it down? Is there anythting else I should be looking at?... thanks!
3 Replies
Immich
Immich5w ago
:wave: Hey @meiro, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
schuhbacca
schuhbacca5w ago
If you are using beta sync then album synching is not implemented yet. You can move back to the old sync for now
meiro
meiroOP5w ago
ok. let me check agian then! thanks! now it works. the only problem I have now is when I delete images in the server and that were not in the correct album and I want them to be "re-sync" by the system. for immich those images were already uploaded and they cant be uploaded again to the right place. i tryed first the option sync albums in the backup settings on the mobile phone and that did not work.

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