Transfer Database Account
Good afternoon,
Is it possible to transfer a database stored in an old Supabase account to a new one? We are experiencing this issue and urgently need support to perform this transfer, as we do not have access to the old account.
6 Replies
how have you lost access to the old account?
do you not have access to the dashboard?
I don't have access to the old dashboard, I only have the ConnectionStrings with the passwords and username. We had a problem with the previous owner of this account and need to migrate it.
However, the connection no longer works; it has likely been deactivated.
i think if you can't access the database via the connection string or the dashboard moving it to a new account might not be possible. I think you would have to reach out to supabase support and say what they say. But i imagine that if a dispute has occurred between the previous owner it's up to supabase how they handle situations like that
Yes, I am already expecting that. We have proof that we are the original account holders and also payment details, but we needed quick support due to the seriousness of the situation.
yeah reach out to supabase support, this forum is users helping users so no-one is going to be much help in this case
Yes, I will wait for them to contact me. In any case, thank you very much for your comments