S
Supabase2mo ago
Elaxys

Request for email address reconfiguration

For the connection I was supposed to receive an email which I did not receive and therefore I could not verify the email address, and after trying again I was asked to contact support. My ticket code is the SU-242009. Thank you very much for the assistance 🙏
10 Replies
garyaustin
garyaustin2mo ago
This is not support. You have contacted them if you have a ticket number. This is a user helping user forum mainly. Not clear what your issue is and if a user can offer help or not.
Elaxys
ElaxysOP2mo ago
Ok thank you very much however can you help me?
garyaustin
garyaustin2mo ago
How? You are not clear what your issue is and if a user can help. We are all users here.
Elaxys
ElaxysOP2mo ago
The problem I have is that I registered to use it to do my programming and then migrate to the premium offer, however, upon registration after having filled in all the fields for my registration, I was asked to check my mailbox to validate the authentication. I did not receive any email and when I wanted to try again I was sent an error message.
No description
Elaxys
ElaxysOP2mo ago
And excuse me, I speak more French than English. And also, here is the email that was sent to me.
Elaxys
ElaxysOP2mo ago
No description
silentworks
silentworks2mo ago
Are you referring to registration in your app or registration to supabase.com website?
Elaxys
ElaxysOP2mo ago
I use the website and sorry for the delay I was traveling
garyaustin
garyaustin2mo ago
Then support is the best way to resolve although not clear if by premium offer you mean Pro plan and you were adding credit card.
Elaxys
ElaxysOP2mo ago
Thank you very much, however I made the connection with github and I succeeded, thank you

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