Unable project connection
I am writing to report an urgent issue with my Supabase project.
I am unable to connect to my project, "Crossfit Project," with the reference bqjdbhxguncpcvzavfus. I've been getting constant "timed out" errors in my application.
I have performed extensive troubleshooting and have confirmed that the problem is not with my local network or device. I have tested the base project URL (https://bqjdbhxguncpcvzavfus.supabase.co) on multiple networks and devices (including my phone with mobile data), and it is inaccessible on all of them.
This suggests that the issue is with the project's status or its availability on the Supabase side.
Thank you for your time and assistance.
#help-and-questions
7 Replies
When you open your supabase dashboard, what do you see on the status section?
Also, in which cases are you getting the time outs errors? When signing in, querying the DB, calling an edge function?
When signing in!
Everything on the dashboard appear with the right conditions, Project Status is settled and also URL's at the .env file.
Bolt keeps saying there's a problem. I've tried everything already, connecting other networks, devices, private windows, etc.
You project is accessible.
You probably need to show a call and exact error.
Check the API Gateway logs and see if your request is making it to the instance and if it gets an error.
And no one here can investigate the status of your project. Only official support can do that. This is mainly user helping users.
It does log in now, but this is what Bolt says:
sorry, but that doesn't help much... checkout your console logs... or you could share a link to your app so we can test?
Let's say is working properly for now.
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I changed the console.log to this:
console.log('Supabase Environment Check:', {
url: supabaseUrl,
key: supabaseAnonKey
});
and also pasted again the anon/public key, then I restarted the console.
------------------------------
Not so sure what did change but for now it seems right.