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Immich•3w ago
Mike Yeager

Issue with latest version

A few days ago, I updated to the latest version (v1.142.1) and my database didn't survive the migration. I have made a backup of the corrupted database and deleted the database file itself. Immich recreated the database when it restarted but there are no photos attached to any of the users. The photos are still in the folders, and I have backups of those as well. Is there an easy way to have Immich rescan the folders? I posted a short version of this question in the main Immich topic and then remembered this was here.
22 Replies
Immich
Immich•3w ago
:wave: Hey @Mike Yeager, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
schuhbacca
schuhbacca•3w ago
No. Without the db, there is no re-scan of the upload location. Without the db you will need to re-import everything via the cli or immich-go
Mike Yeager
Mike YeagerOP•3w ago
Which would be better? The photos are in the folder that Immich is going to put them in anyway.
schuhbacca
schuhbacca•3w ago
Do you not have a recent db dump?
Mike Yeager
Mike YeagerOP•3w ago
Does it dump it on it's own?
schuhbacca
schuhbacca•3w ago
If you didn't turn it off, then yes it defaults to a dump at midnight and will keep a works worth I think You can look in UPLOAD_LOCATION/bakcups
bo0tzz
bo0tzz•3w ago
You should really have backups of your own fwiw
Mike Yeager
Mike YeagerOP•3w ago
Yes! They do exist. What good are they though as the database apparently changed?
schuhbacca
schuhbacca•3w ago
You go back to the version of the dump. Restore, then try the upgrade again.
Mike Yeager
Mike YeagerOP•3w ago
My backup box died two nights ago, waiting on a replacement power supply...
schuhbacca
schuhbacca•3w ago
That is a much easier process than days of pinning your machine trying to upload everything again
Mike Yeager
Mike YeagerOP•3w ago
At least the backup tells you what version you were on. 🙂
schuhbacca
schuhbacca•3w ago
Honestly, TIL 😂
Mike Yeager
Mike YeagerOP•3w ago
TIL?
schuhbacca
schuhbacca•3w ago
Today I learned I didn't know that the version was in the title
Mike Yeager
Mike YeagerOP•3w ago
I didn't know it made automatic dumps.
schuhbacca
schuhbacca•3w ago
Both learning things
Mike Yeager
Mike YeagerOP•3w ago
I'll follow the directions to restore the database and if everything works, I'll mark this resolved. If not, I'll be back... Do I need to delete anything other than the existing database folder?
schuhbacca
schuhbacca•3w ago
IT would. You can also post the logs here and can maybe try and deduce what happened before getting rid of old instance
Mike Yeager
Mike YeagerOP•3w ago
The database is importing now. When it's done, I'm going to shut the container down and make a backup of the database before I fire everything back up. So, Immich v1.137.3 won't start with the restored database but v1.142.1 does. Did I somehow manage to wind up with the previous version back after I upgraded? Everything is back, exactly as it was.... This is looking like user error and a possible ID10T move....
schuhbacca
schuhbacca•3w ago
Your guess is as good as mine in that case 😂
Mike Yeager
Mike YeagerOP•3w ago
Well, definitely user error. The error it was giving me is the same one that v1.137 was giving me a few minute ago. I figured what the hell and fired it up on latest and it ran perfectly. Now if I could get Frigate sorted out again... 🙂 Not a topic for this discord though...

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