Immich•2w ago

Trouble resetting admin password - Immich v1.82.1

I deleted my admin password accidentally, and trying the commands on this page (https://immich.app/docs/administration/server-commands/) does not work. I am met either with a:

Error: Cannot find module '/usr/src/app/.node_modules/immich/bin/index'
    at Module._resolveFilename (node:internal/modules/cjs/loader:1048:15)
    at Module._load (node:internal/modules/cjs/loader:901:27)
    at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:83:12)
    at node:internal/main/run_main_module:23:47 {
  code: 'MODULE_NOT_FOUND',
  requireStack: []
}

Error: Cannot find module '/usr/src/app/.node_modules/immich/bin/index'
    at Module._resolveFilename (node:internal/modules/cjs/loader:1048:15)
    at Module._load (node:internal/modules/cjs/loader:901:27)
    at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:83:12)
    at node:internal/main/run_main_module:23:47 {
  code: 'MODULE_NOT_FOUND',
  requireStack: []
}

Error when the cli.sh script is referencing the node modules dir as a hidden dir. While even after changing the script to properly find the node_modules dir (../) I am met with:

error: unknown command 'reset-admin-password'

error: unknown command 'reset-admin-password'

Hope I have provided relevant enough info! 🙂

8 Replies

Immich•2w ago

:wave: Hey @kamiensto, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

bo0tzz•2w ago

That version is mind-bogglingly ancient Possibly the oldest I've seen anyone run

kamienstoOP•2w ago

gotcha yeah just noticed the bot saying I should use up to date versions would you know of any reason why this command would still not be found? im guessing the guide was made after the release of the version if that is the case I will just reinstall with a newer version

bo0tzz•2w ago

What you're running might as well be different software, I'd be amazed if anything in the current docs applies to it

kamienstoOP•2w ago

fair enough, I got spooked when the github said the project is under very active development and went for what I assume is an older stable version. Ill close this and do a reinstall with a newer version - Do you have any recommended stable versions from the past century?

bo0tzz•2w ago

You should just use the latest version and stay up to date If you're worried about something going wrong, that means you need better backups

kamienstoOP•2w ago

started setting it up yesterday and I am reading the backups entry in the administration section of the docs ill take the advice, thanks for your time and have a nice day!

Immich•2w ago

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Trouble resetting admin password - Immich v1.82.1

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