RunpodR
Runpod3mo ago
dataIA

Unable to connect to pod - Web Terminal, SSH, and Jupyter Lab all failing

Hello RunPod support,

I'm experiencing connectivity issues with my pod and cannot access
it through any available method.

Pod Details:
  • Pod ID: u9d6fsocqdx3aq-64411a75
  • Template: PyTorch 2.8.0
  • GPU: RTX 4090
Issue Description:
  1. SSH Connection - Getting "Permission denied (publickey)" when
    trying:
    ssh u9d6fsocqdx3aq-64411a75@ssh.runpod.io -i ~/.ssh/id_ed25519
  2. I've generated and saved my SSH key in the pod settings, but it's
    not being recognized.
  3. Web Terminal - The "Connect" button for Web Terminal doesn't
    work. Nothing happens when clicked.
  4. Jupyter Lab (Port 8888) - Shows as "Ready" in the interface, butwhen clicking the link, I get:Error code: 404 Not Foundhttps://u9d6fsocqdx3aq-8888.proxy.runpod.net/What I've tried:
  5. Regenerated SSH keys multiple times
  6. Waited 10+ minutes for services to fully start
  7. Tried different browsers
  8. Cleared browser cacheExpected behavior:At least one connection method should work to access the pod.Could you please help me troubleshoot this issue? I need to accessthe pod to train a YOLOv8 model.Thank you!
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